Review Management

Collecting Reviews has never been Easier!

What our Clients Say about our Design and Web marketing Services

Our customer’s feedback and experience are the most important part of what we do and is what motivates us to strive forward.

Dr. Goldstein

Orthopedic Associate

We saw a huge increase in our organic traffic just after a few months. Great team of professionals.

 5/5

Stacy

Dental Solutions

10:23 Digital helped us get our practice up and going in no time! They really took the time to understand our local market and in return drove us new patients.

 5/5

Stacey McCann

10:23 Digital Marketing has exceeded my expectations. They are professional, courteous, and genuinely care about you and your needs. If you are looking for a company that has integrity and can get the job done, 10:23 is right for you. Thank you, Steven, and company for making this difficult task easy!

 5/5

Ashley Almon

This company is great to work with! Efficient & friendly. Steven is the best!

 5/5

Amanda

Excellent service and Steven helped me increase my conversion rate by over 50% in just a few days. They do fantastic web designs too!

 5/5

Matthew Beaulieu

Steve and the 10:23 team are fantastic. Steve cares deeply about his clients and produces great results to boot.

 5/5

Lee Earle

Steven is extremely knowledgeable and professional! Hard to find that nowadays. He can always be reached and does a great job with campaigns/postings.

 5/5

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Easily Generate 5 Star Reviews on Google and Facebook Today!

Your customers are your marketing engine. Increase search engine optimization, search engine marketing, and social media marketing initiatives by taking control of your reviews.

People buy from people they trust! Our society has become very skeptical of people who have over promised and under delivered. Trust is gained these days from your business’s online reputation. This reputation comes from businesses being ethical, honest, and operating with integrity. Businesses need to protect and grow their reputation online. Our review management software allows for you to take control of your online reputation and to grow it exponentially. Here is how we help.

74% of the people trust a locak business more if it has postive reviews

Customize everything

Send your review request with your branding and messaging allowing customers to easily recognize your business

Collect new reviews easily

Automatically send customers to top review websites to share their feedback.

Send new reviews

Send reviews to your customers by email, SMS, to post on Google My Business, Social Platforms and on your website.

Send reviews at the right time

Reach customers at the perfect moment. Send review requests instantly after a service or transaction, and send reminders automatically days or weeks later to capture the stragglers.

Set quantifiable goals

Set and track goals for how many reviews and ratings across all review sites

Transparent Reporting

Measure the success of your campaign with conversion funnels, track progress with detailed reports of review volume, ratings, and NPS (NEt Promoter Score) over a specific time period, source, and by location.

Increasing your rating by 1 star can boost revenue from 5-9%

Take control of your brand and solve customer issues in one platform.

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Responding to reviews can reduce customer churn by 15%

Our Awards

Automatically Post Reviews

Promote your best reviews across the web to Facebook, Twitter, and Google My Business.

Display great reviews on your website

Show your reviews and ratings concisely on your business website to increase conversion of visitors.

Address negative feedback

receive instant alerts whenever a negative review is posted so you can respond immediate

Respond to every review

Engage customers and acknowledge issues immediately. Respond to reviews on third party websites from one dashboard.

Auto responses

Set up automatic response templates to quickly address customer reviews. That aligns with your brand.

Auto spam and slander detection

In the unfortunate event you receive reviews with spam, slander and other violations, our platform will park these within your dashboard to keep your online reputation clean.

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Review Management FAQ

Is the review software hard to set up?

No. The review software is easy to set up with your messaging, and branding. The software will walk you through each step.

Will you set it up for me?

Yes we are happy to set up your review software for you. We do charge a one time fee for implementation. Speak with your consultant on how we can help.

What information do I need to start?

You will need to have access to your social accounts, Google My Business,and website login.

Can I hide negative reviews?

Unfortunately, you can not. If a customer leaves a direct review on Google or any other third party website you can not hide those. You can respond accordingly and if resolved, ask the customer to change their review. We know you will not please all the people all the time, and there are trolls out there. However, if a customer leaves direct feedback to you through our software, you can choose to post only the reviews you want, giving you the control.

How many contacts can I upload in my account at once?

Our software allows for you to upload up to 5,000 contacts at a time. If you need more you can do them in 5,000 increments. Or you can send reviews one at a time.

What is listing management on my dashboard?

The listing feature on your dashboard shows you the accuracy and consistency of your businesses local listings. Most businesses are unaware of all the websites that their business is listed on. The opportunity for inaccurate information is very high. If you signed up for our Local SEO you will see this feature enabled in the dashboard. This will keep the accuracy of the listings synced with proper description of the business and NAP (Name,Address, and Phone number). Local listings are one of the most important factors in Google’s search ranking.

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Interested in driving growth? Have a general question? We’re just an email away.

LET’S TALK

Call US: 904-667-4123

Mail: Sales@1023digital.com

2800 N. 6th Street #5034 St. Augustine, Fl 32084

Monday – 8:30AM – 5:30PM
Tuesday – 8:30AM – 5:30PM
Wednesday – 8:30AM – 5:30PM
Thursday – 8:30AM – 5:30PM
Friday – 8:30AM – 5:30PM
Saturday – Closed
Sunday – Closed